The Regional Manager is responsible for overseeing the operations, performance, and growth of multiple business locations within the Northeast region
This leadership role involves managing teams, driving sales, ensuring compliance with company policies, and implementing strategic initiatives to achieve regional and company-wide goals
Make plan & drive EBITDA by creating an inspiring place to work and shop by delivering an exceptional brand experience
Develop and execute strategy to drive sales and build guest loyalty through store programs that include Design Services, BD PLCC, community outreach and additional corporate and regional events throughout the year
Evaluate and develop growth within the Design Services program
Lead weekly management meetings that are focused on goal setting, business plan communication and strategic analysis
Optimize management development in floor leadership, division of leadership roles, and business acumen
Model exemplary service and ensure managers perform effective floor leadership to drive sales while maintaining exceptional guest experiences and visual presentation
Work with your HR business partner and VP of Retail on recruiting, hiring, and team member relation concerns
Assess performance management through EPI’s and motivate team members through daily sales rallies, guest experiences, product knowledge and operational execution
Develop overall teamwork by increasing levels of team responsibility, using individual development plans and holding leadership teams accountable for performance
Maximize team and individual performance through consistent coaching in the moment and feedback using performance management processes
Network, interview, select and on-board new team members
Build positive working relationships with the store teams, VP of Retail, Human Resources, Retail and Operations brand partners, and other Home Office Team Members
Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals and complete workload
Utilize experience performance management metrics to assess team member behaviors for identifying strengths and opportunities
Manage loss prevention and the execution of physical inventory
Lead weekly 1-on-1 meetings with all leaders and ensure all leaders are holding weekly touch-bases with each member of their team to support and encourage focus and a team environment that is positive, uplifting and supportive
Lead reporting Store Managers to ensure they are performing to the above standards Requirements
Must reside in the geographical location in which we are implementing the role
College degree preferred or equivalent job experience
5 + years management experience in specialty retail and/or multi-unit retail business environment
Proficiency using Microsoft Word, Excel, Outlook, Kronos and POS systems
Ability to critically think like a new business owner
Ability to work independently and without close supervision
Curious and open to adopting new ways of thinking and eager to learn new skills
Ability to be mobile on the sales floor for extended periods of time
Availability to work flexible schedule, including evenings, weekends and holidays
Ability to lift and mobilize medium to large items, up to 50 lbs